Use casesTriage
Catch a funnel step that stopped converting, with the numbers
Mitra checks your core funnel in Mixpanel every six hours and compares each step against the same hours over the past two weeks. When a step drops well below its usual rate, Mitra posts the before and after numbers to Slack and opens a Linear issue. A normal reading posts nothing.
Every six hours, compare our Mixpanel signup funnel against the last two weeks. If a step drops well below its usual rate, post the numbers to #product.
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What the agent actually does.
Read the funnel
The agent reads every step for the last six hours: how many people entered and how many made it through.
Compare with the usual rate
Each step is set against the same hours over the previous two weeks, so a quiet Sunday is not a broken step.
Decide whether to speak
Only a step well below its normal range is raised, and a run that finds nothing ends quietly.
Raise it with the numbers
The message names the step, the rate before, the rate now and how many people dropped out.
Open an issue to own it
A Linear issue carries the same numbers and a link back, so the alert becomes work with an assignee.
Make it yours.
For teams where a broken funnel step is usually found by a customer, and alerting says a line was crossed but never the number. Change any of this by saying so — there is nothing to rewire.
- Read the funnel from PostHog or Amplitude instead of Mixpanel.
- Watch checkout and onboarding as two funnels in the same run.
- Skip the Linear issue overnight and post to Slack until morning.
Questions, answered.
How do I get an alert that says what changed, not just that something changed?
What stops an anomaly agent from becoming noise?
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